OREL IT Web Privacy Notice
This Privacy Notice outlines OREL IT’s privacy practices for visitors to the OREL IT Website (“Visitor”, “You”). This Privacy Notice applies to personal data provided on or via the OREL IT website located at https://orelit.com (the “Service”) and covers our practices related to cookies, personal information, and data collection in compliance with applicable data protection laws.
Who We Are
When we use the terms “OREL IT”, “us”, or “we” in this Privacy Notice, we are referring to OREL IT Private Limited.
Data Protection Officer
Our Data Protection Officer oversees how we collect, use, distribute, and secure your personal data to ensure your rights are respected. You can contact our Data Protection Officer at dpo@orelit.com.
What Information Do We Collect?
OREL IT collects the following types of information from visitors to our website:
Personal Information:
- Contact Information: When a visitor contacts us via the OREL IT website, we collect the visitor’s email address, name, and other contact details to respond to requests or provide support. This information may identify you either alone or in combination with other details such as Internet Protocol (IP) address, Internet Service Provider (ISP), operating system, referring site, and the time and date of your visit. This information is referred to as “Personal Information” in this Privacy Notice.
Cookies:
- What Are Cookies?: OREL IT uses cookies and similar tracking technologies to improve your experience on our website. A cookie is a small text file that is stored on your device when you visit a website. Cookies help us enhance functionality, personalize content, and analyze traffic.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function (e.g., login, shopping cart).
- Performance Cookies: Used to track user behavior on the site (e.g., Google Analytics).
- Functionality Cookies: Used to remember user preferences (e.g., language settings).
- Targeting/Advertising Cookies: Used for internal marketing.
- Managing Cookies: You can control or disable cookies by adjusting the settings in your browser. For more information about managing cookies, please refer to our Cookie Policy.
How Do We Use Your Information?
OREL IT uses the information you provide, including Personal Information, for the following purposes:
- Provide Services: To process and fulfill requests such as quote requests, customization requests, newsletter subscriptions, sales follow-ups, and help desk assistance.
- Recruitment: If you apply for a job with us, your information will be collected, processed, and stored for recruitment purposes. Some of your data may be retained for future position consideration.
- Communication: To respond to your inquiries and provide necessary updates, notifications, or promotional offers (with your consent, where required by law).
Unless otherwise specified in this Privacy Notice, OREL IT does not share, sell, or rent your Personal Information to third parties. We will only disclose your data when required by law or with your explicit consent.
How Do We Protect Your Information?
We take the protection of your personal data seriously. OREL IT has implemented a comprehensive information security program with the following measures to protect your data from unauthorized access:
- ISO/IEC 27001:2022 – Information Security Management System (ISMS).
- ISO/IEC 27701:2019 – Privacy Information Management System (PIMS).
- Physical Security: Data centers are protected by robust physical security measures.
Children’s Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently collected data from a child under the age of 13, we will take steps to delete such information as soon as possible.
User Rights and Choices
Depending on your jurisdiction, you may have the following rights with respect to your Personal Information:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to certain exceptions).
- Objection: Object to the processing of your data for certain purposes.
- Portability: Request the transfer of your data to another service provider.
- Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.
- Opt-out of Marketing: You can opt out of receiving marketing communications at any time.
Please contact us at dpo@orelit.com to exercise any of these rights.
Third-Party Sharing and International Data Transfers
OREL IT does not sell, rent, or share your Personal Information with third parties for their marketing purposes. However, we may share your data with trusted third-party service providers for processing purposes, such as hosting or payment processing. In these cases, we ensure that data transfers comply with relevant data protection laws (e.g., through Standard Contractual Clauses for EU-U.S. data transfers).
Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our data practices or legal requirements. If we make material changes to how we handle your Personal Information, we will post the updated Privacy Notice on this page and notify you by email or a prominent notice on our Service.
Contact Us
If you have any questions about this Privacy Notice or our data practices, please contact us at dpo@orelit.com or write to us at:
OREL IT Private Limited
Attn: Data Protection Officer
P.O. Box 34
Old Road, Navinna, Maharagama
Effective Date: This Privacy Notice is effective as of 2025-04-20.